When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

You can talk to the chatbot like it's a friendly acquaintance, and it'll help you get a lot done. Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and ...

A tablet can be a powerful tool that transforms your restaurant’s operations and customer experience. While they were once seen mainly at food trucks and farmers’ markets, restaurant technology has ...