A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Kaitlyn Wells See all of the very best deals our experts have spotted so far.

James Chen, CMT is an expert trader, investment adviser, and global market strategist. Eric's career includes extensive work in both public and corporate accounting with responsibilities such as ...