Immediate estimated improvement of 10%-50% of the selected target metric (e.g., reduced costs, improved sales, increased first call resolution, etc.) Mattersight's Predictive Behavioral Routing ...

“The DFW program has succeeded in boosting the domestic air operations efficiency and time management of Air Routing’s clients,” said vice president Tim Maystrik. The service relies on a partnership ...

GEORGIA (WRBL)— In less than two weeks, AT&T customers nationally can expect quicker response times when dialing 911. The national telecommunications company is implementing their newest 911 upgrades ...

No audio available for this content. A new routing program from Fleetmatics Group is coming this summer. Fleetmatics Routist is an intelligent routing optimization solution that systematically builds ...

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Khadija Khartit is a strategy, investment, and funding expert, and an educator of fintech and strategic finance in top universities. She has been an investor, entrepreneur, and advisor for more than ...

GENEVA, Switzerland--(BUSINESS WIRE)--The Mutually Agreed Norms for Routing Security (MANRS) initiative, supported by the Internet Society, today announced a groundbreaking Equipment Vendor Program to ...