AI reshapes how wealth firms operate by augmenting human advisors rather than replacing them in the next era of client service ...

You’ve crafted the strategy. You’ve built the roadmap. You’ve launched the transformation. But somewhere along the way, momentum stalls. Meetings multiply, decisions slow and delivery drifts. Sound ...

Traditional business models with siloed functions struggle to keep pace with changing markets and customer needs due to slow response and fragmented technology. To stay competitive and deliver greater ...

Many organizations invest heavily in safety initiatives but struggle to govern decisions consistently. In this master class, Ellis Jones and Eric Pfeiffer introduce a practical Safety Operating Model ...

The problem isn’t investing in technology — it’s confusing a technology business case with a retail supply chain strategy.

Across the global hotel industry, a select group of operators are quietly rewriting the rules of performance and the operating model for hotels leveraging technology and AI. We spoke with leaders ...

The implementation of a business model involves a detailed understanding of the process through which a company creates, delivers, and captures value. The operational challenges here include the ...