Under a potential model articulated by Mercer, HR shifts from being a service provider to the architect of work itself.

An HR operating model is the way an HR function is organized to deliver value to its internal customers and the organization. The operating model encompasses six key areas: people, service delivery ...

If CHROs focus disproportionately on technical upskilling, fundamental skills may erode that are very hard to rebuild, ...

As 2026 unfolds, Josh Bersin explores where the use of AI in HR will go this year, and how the high-performing CHRO can keep one step ahead.

Liana Passantino is a senior principal research specialist at Gartner Inc. As CHROs face ongoing pressure to deliver operational excellence and create greater business value, they are looking to HR ...

Companies that have a "digital, world-class HR operating model" will be able to fill 75 percent more open positions–at 39 percent lower cost. (Image: Shutterstock) What will the HR function look like ...

At a high level, we learned CU Boulder HR falls at a level 1.5 out of 5 on the HR Capability Maturity Model, which means it is operating more in a transactional than strategic capacity. Teams only ...

Karcic AI-Native HR OS delivers operating leverage by deflecting routine HR questions: benefits/policy Q&A, escalating nuanced matters to HR for final judgment. Founders need operating leverage. We ...